Get The Answers
If you’ve got a question, you’re in the right place! Below, we have a list of some of the most frequently asked questions that we hope can be of service to you. If you don’t see the answer to your question, feel free to message us!
What is the cost for a 4-wheel alignment?
The price that we charge for a 4-wheel alignment varies by vehicle. Our standard price for a 4-wheel alignment on a car is $79.99 Our standard price for an alignment on SUVs and pickups is $89.99. Price varies up to half a ton, so depending on if you have a larger vehicle that needs an alignment like a semi or motorhome the pricing will be greater.
What is your pricing on tires?
Pricing on tires varies by size, the brand of tire and whether you are buying new or used tires. We have available tires in stock and offer next day delivery on most tires. It is $20 for each tire mounted.
Do I need to make an appointment for an oil change?
We do require our customers to make an appointment with us for an oil change to ensure that our mechanics will be able to service your vehicle. So, yes! Please make an appointment with us to schedule your next oil change.
Do you fix or repair tire rim?
You bet we do! We fix and repair tire rims new or used. We also sell after market rims.
Do you work on wheel hub assembles?
Yep, we can fix it! Call either of our locations to schedule your repairs on wheel hub assembles.
Do you replace camshaft sensors?
We replace camshaft sensors at our Eastern and River Drive locations. Go ahead and give us a call to make an appointment.
Can I set up a payment plan?
Yes! Setting up a payment plan for auto repairs is a great way to get needed repairs done today! We’ve partnered with Westcreek who offers No Credit Needed flexible payment options. If you make $1,000 per month and have at least $10 in your bank account, Westcreek can help you get approved. We also partner with Acima who offers No Credit Needed financing. Acima provides you with multiple early purchase options and incentives paired with a flexible payment schedule.
How does your Pay Now, Fix It Later program work?
With our Pay Now, Fix It Later program, you can download the app or apply through our website. Once you’ve applied and filled out your application you’ll find out instantly if you’re approved or not.
How does your FREE towing work?
We offer free towing to our shop with any purchase over $250 for cars and light trucks only. Must be within a 5 mile radius of one of our shops.
Do I need to send a 1099 for your services this year?
To put it simply, no! No you do not need to send a 1099 for our service.
How much would it cost to fix an alternator?
In order for us to give you a price, we need more information! Our technicians will need to see first hand in our shop what the problem is. We ask that you call either of our location’s and schedule an appointment.
How soon can I get my car back?
We know that everyone wants a speedy repair, but sometimes that’s not always possible. However, our technicians always prioritize staying on schedule for all repairs that we do. We also offer same day repairs on minor issues.
Does that work really need to be done?
When our mechanics make recommendations for repairs, your first instinct may immediately be that someone’s trying to rip you off, but mechanics are trained to assess a car’s condition to ensure that you don’t run into costly repairs later on down the road that could end up costing you thousands. When our mechanics make recommendations, they are reasonable. Let’s put urban legend mechanic horror stories aside.
Why should I change my engine oil and filter every 3 months or 3,000 miles?
Over time, engine oil loses lubrication and viscosity and it collects acids and other by products. Substances like these are enemies of bearings, seals, gaskets and more. When you change your oil every 3 months or every 3,000 miles this is good insurance against possible damage.
Why should I have my belts and hoses replaced?
Typically, belts and hoses won’t need replaced until at least 60,000 miles, but replacing worn belts reduces your risk of breakdowns and damaging other components of your vehicle.
Why should I have my tires rotated and balanced?
We recommend that you rotate your tires every third oil change or at approximately 9,000 miles. When you have your tires rotated and balanced, this helps give your tires a longer life. You’ll want to pay attention to the tread patterns on your tires and observe that the wear patterns are equal.
Why should I have my cooling system flushed?
We recommend having your cooling system flushed at least once a year if your vehicle is driven regularly. Over time, your coolant will break down and become corrosive which can cause failure of gaskets. Having your coolant system flushed is all part of preventative maintenance!
Can I drop my car off early or later outside of business hours?
Yes, you sure can! We have a secure drop box for keys at both of our locations, Eastern and River Drive!
What our customers say
Just want to thank you for the great service. The mechanic that worked on my vehicle went out of his way to finish the job. I really appreciated his professionalism by getting me back on the road so quickly. Thank you again, I will be back and highly recommend your place of business!!!― Jeff Sandberg, Jack’s Brake & Alignment customer
Honest, fair prices. They don’t try to cheat you. I have had so many other places in the past do terrible jobs. Jacks fixes stuff right the first time. I won’t go anywhere else. Great customer service all around.― Christopher Drehen, Jack’s Brake & Alignment customer